AS TRASTA KOMERCBANKA has joined the new self-regulation document of financial sector – the Social Charter of Banks.
The Social Charter of Banks defines guidelines for participants in the financial sector. It describes the contemporary banking practice, which underlies the formation of long-term relationships between banks and society. This document also includes a special manual for clients regarding financial services and related responsibility.
The purpose of this Charter is to establish a responsible, trustworthy and sustainable banking system in Latvia, which would contribute to a balanced financial management and improved welfare of both the banks and their clients in the long run.
The Social Charter of Banks is the first document in the financial sector of Latvia developed with the participation of more than 200 experts from various fields.
According to AS TRASTA KOMERCBANKA management, the development of such Charter is an important step forward to establish successful and balanced relationships between banks and clients. Gundars Grieze, Chairman of Board: "We are interested in the long-term development of Latvia’s financial sector, so that banks can work successfully, be responsive and transparent. For this very reason the development of this document is a good signal of the banking sector to society at large. TKB constantly improves its services and the fact of joining the Charter evidences it once again".
Ten banks have already joined the Social Charter of Banks.
The document is available here.