Documents

General transactions and account servicing regulations

Current Account

Agreement on Opening and Servicing of Current Account
Signature sample card (for legal persons)
Signature sample card (for natural persons)
Customer Query Form (natural person - non-resident)
Customer Query Form (legal person - non-resident)
Appendix to Customer Query Form (natural person - non-resident) *
Appendix to Customer Query Form (legal person - non-resident) *
True beneficiary identification card
Payment order (LVL)
Payment order (foreign currency)
Cash Depositing Order
Cash Payment Order

*) Appendix to Customer Query Form is provided for completing in case when actual activity differs from declared in the Query Form

Remote Access Services

Internet Banking Trast.Net application
Phone Banking application
Functions of Internet Banking
Instruction for Use of Code cards "Classic"
Instruction for Use of Code cards "Mobile"
Instruction for Use of Code cards "Extra"

Deposits

Deposit Agreement
Savings account agreement
Deposit Agreement (Service – Active Term Deposit)
Deposit Agreement  (Service – ¾ Deposit)

Payment Cards

Agreement on issuing and using payment cards (for natural persons)
Agreement on issuing and using payment cards (for legal persons)
Agreement on issuing and using payment cards (Cirrus)
Agreement on Use of SMS Info Service

Loans

Application for loan (for legal persons)
Application for loan (for natural persons)

Leasing

Leasing Application (for legal persons)
Leasing Application (for natural persons)
Loan Application (for natural persons)

Securities Account

Agreement on rendering investment services and auxiliary investment services
Securities Operation Order

Trust services

Trust Agreement

Escrow  Account

Escrow Account Agreement

Precious metal account

Precious metal account opening and maintenance agreement
Client applications form
Precious metals operations order

Individual Safes

Safe Deposit Box Rent Agreement

Financial instruments market transactions

Agreement on rendering investment services and auxiliary investment services
Securities Operation Order
Customer’s qestionnaire in regard toactivities involving financial instruments 
Appendix to Customer’s qestionnaire - checking of Customer’s knowledge of financial instruments 
Customer status notification policy for operations with financial instruments
Policy of conflict of interests preventions during operations with financial instruments
Information on risks related to operations with financial instruments   
Policy of order execution for operations with financial instruments 
Transaction Execution Places