Your opinion

We strive to develop our services on a daily basis to maintain a consistently high level of customer service. To this effect, it is important for us to hear your opinion and be aware of your satisfaction or dissatisfaction with our services.

Please contact us, stating your name, surname, question, opinion or complaint, and your contact information through the following communication channels:

- TKB Infocentre: +371 67027777 (weekdays from 9:00 to 17:00);
- e-mail:;
- postal address: Palasta Street 1, Riga, LV-1050, Latvia;
- appearing in person at any of our branches or representative offices.

At the same time we would like to inform you that you may refer to the Bank with a complaint if you are not satisfied with received services.

Information about the complaints procedure is available in the Bank's General Transaction and Account Service Regulations, section Grievances Procedure.


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